Shipping Policy

Last updated: August 2026

We aim to process and ship orders as efficiently as possible. Please review the information below regarding order processing, shipping methods, delivery times, and potential delays.

Order Processing

Orders are generally processed within 1–3 business days after the order is confirmed.

Orders are not normally processed or shipped on weekends or public holidays. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times may vary depending on the destination and the products ordered.

  • Standard Shipping: 5–14 business days
  • Express Shipping: 2–7 business days

Delivery estimates begin after the order has been processed and shipped.

Shipping to the United States

We currently ship to destinations within the United States.

Delivery times may vary depending on the destination, carrier workload, weather conditions, customs procedures, and other circumstances beyond our control.

Shipping Costs

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Shipping costs may vary depending on the destination, shipping method, order size, and other applicable factors.

Tracking

When tracking information is available, it will be provided to the customer after the order has been shipped.

Please allow some time for tracking information to become active after the shipment is handed over to the carrier.

Delayed Deliveries

Delivery times are estimates and are not guaranteed.

Rosansstore.com is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, natural events, incorrect or incomplete delivery information, or other circumstances beyond our reasonable control.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us through our Contact Us page as soon as possible.

For damaged packages, we recommend keeping the original packaging and any relevant shipping documentation until the matter has been resolved.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping charges may apply.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our Contact Us page.